I have been very pleased with eCar. They kept me informed of every item they thought my car needed and got my approval for each, before doing the work. They were polite and respectful in every contact I had with them, and good at explaining technical issues. They did not try to sell me unnecessary work. I never have to wait more than a few days for a regular service appointment, and they are good about looking at the car the same or next day if I have a serious problem. I have been taking my car to them since they opened, and their work seems very good, no issues with anything they have done and I trust their work. Their prices seem reasonable for the area.
this is the best shop personal services is fantastic and the car service is the best
Best service any where no matter what the problem
I called late in the day on a Friday to get a same day appointment for an oil change and to check a tail light bulb. They were able to do the work immediately ,a 10 minute drive to get there. The work was completed quickly while I waited.
I've been taking my BMWs here for nearly a decade now and I can confidently say these guys are exceptional. Not only because they do truly excellent work but also that they have a professional ethic thats not based on gouging the customer for every penny they can (like so many other repair shops are justifiably reputed to do). Its not that I'm saying that fixing BMWs is not an expensive proposition but these guys are for real. For some reason which I just can't really figure out (management? business model?), they really do put their customers satisfaction as priority one. Admittedly its a sad thing to have to say that its the norm in the auto repair business that the customer must always be on wary for the unscrupulous repair shop. But these guys are the exception that proves the rule.
Great fast quality service. I've been with this shop since it"s start.
They are expert, reliable, flexible and friendly!
Fantastic service. Everything and everybody was professional. The work was done in less time than was given.
These guys are great. Everyone is pleasant and accessible to review the work done. I've used them several times for work on my 2013 Porsche 911. What I like best is that they recommend what is needed and I'm not paying for service that I don't need. I will continuing to give them my business.
Thanks for your great service!
Very clean shop; good mechanics; timely completion of all work; easy to make an appointment; very flexible; extremely reasonable prices
as usual, great efficient and friendly service
We are so thankful we have found such a great service place to bring out Mercedes GL450! Bin is an amazing mechanic and is so knowledgeable. Daisy is so lovely and makes it so easy to make an appt. I love that they send emails and texts on the status of your car and provide detailed info of what the issues are and let you know if it needs to be done now or can wait till later. Their prices are so much reasonable than taking to the dealers and even other private mechanics. We cannot be happier with ECar!
Ecar provides the best service I have ever had...and I am 82. Not only do they perform important services well but they do it quickly and work with you to make it convenient. Between services they are always available for questions and minor car needs. If they cannot help, such as body work, they will send you to someone who can. And you can talk directly to those who perform the service to understand the options. I feel very lucky to have found them.
Great, as usual.
I have found eCar Garage to be friendly and helpful. They are close to where I work, which is how I found them. They were efficient with their repairs and straight-forward with future needed maintenance services.
This is my second time at eCar Garage, and as always the service was wonderful. Bin was very friendly and helpful, took the time to explain everything to me, and was very honest about which services were needed and which were optional. They communicate the status of the work very frequently, and I love the digital work order system - I got the quotes, results, and pictures of the work by email, and was able to select exactly which services I wanted. They also took in the car the same day I called, and got it done quickly. Overall excellent experience, and I will definitely be back.
Fast, honest, clean and professional.
Can’t say enough about how great Bin and staff are. Very customer service-oriented. Always helpful in identifying and resolving car issues. Whether you have an “e-car” or not, you’ll be more than pleased.
Bin is awesome! He is always happy to see me and takes time to check in to see how I am doing. He explains all the details of my car's service and needs very clearly and answers all my questions. He is very timely in his service, he is done before I can get off work to get my car!
Excellent conscientious service and communication; excellent engineering awareness. Prudent and aware of possible cost concerns from customer perspective. Very good understanding of California law and smog standards and DMV procedures.
I've taken my 2013 Carrera 4 to eCar for scheduled service on 2 occasions. They've been friendly cordial and attentive. They have a different take on service … that is that they check to see what's needed and recommend from there … not the expensive recommended service that the dealer would suggest
very knowledgeable; good prices, excellent communication, and overall a very clean shop.
Great service, personal attention, reasonable prices, clear explanations.
These people are great! Do good work and are honest and straightforward. Prices are very reasonable. They did a repair on my Tesla door for a fraction of what Tesla would have charged. I highly recommend them.