I have been very pleased with eCar. They kept me informed of every item they thought my car needed and got my approval for each, before doing the work. They were polite and respectful in every contact I had with them, and good at explaining technical issues. They did not try to sell me unnecessary work. I never have to wait more than a few days for a regular service appointment, and they are good about looking at the car the same or next day if I have a serious problem. I have been taking my car to them since they opened, and their work seems very good, no issues with anything they have done and I trust their work. Their prices seem reasonable for the area.