Exceptional, professional and very personable crew. They know what they are doing and are a delight to interact with, making a usually stressful situation much less so.
excellent service all around!
Favorite "car doctors" I have ever had the pleasure of working with.
I especially liked the ease of making appointments and the quick response confirming date/time. The service was great. Paul explained the repairs that were necessary and got it done within the time promised.
What can I say... these guys have been through the years, and continue to be, the most straight up and excellent mechanics, and professionals I've ever encountered. And coming from a life long skeptical, cynical, highly critical, hard to please, high expectation bastard customer, well... its saying a lot. Besides always bending over backwards to get my car to me as quickly as they can. They've always been honest and never tried to over sell me. As for the stereotypical deceiving over selling mechanics of story and tale, they have proved themselves the exception. My many thanks.
Great service and very knowledgeable staff.
Paul and the staff are so wonderful and so honest and very reasonable prices I am so glad I found e garage and iam telling all my friends and family to come here 😄
Excellent service. On time and on budget.
At E-Car Garage, my car is well cared for and so am I!
Amazing.... been using them for years.
Excellent customer service. I can always trust my car to this great professional garage. Highly recommend
Very knowledgeable and friendly folks who provide honest, quality work This is a great, trustworthy shop! I've had my MDX serviced here for several years.
I can't say enough about how good this group is - they are super friendly and professional, offer speedy but careful repairs, and are very trustworthy!
Always a good experience.
Paul here is so kind. They ended up checking out my car and referring me to a transmission expert. They didn't charge me a dime! I couldn't me more appreciative.
The E-Car garage team squeezed my car in for emergency repair work. They were spot on with the quote too! Cleanest shop I have ever seen
The service was friendly and efficient!
Friendly, efficient, and utterly reliable service.
They continue to be an efficient, professional repair shop that gives personal attention and outstanding care to each customer and vehicle. They are the exclusive boutique shop giving all the service that the large dealerships do with a level of personal attention and meticulous work that hasn't been seen in the dealerships in many years
One of the warning lights on the dash goes on and off. I'm clueless. They spend 2 hours with my car, add fluid, no charge, tell me I have done the right thing to always bring it in. You bet I will I feel SAFE, and happy.
Woke up to a car that wouldn't start. AAA came ran a diagnostic, jumped it, it started. I called E-Car, they said maybe alternator, I had the same thought. AAA said I'd be okay to drive from San Jose to Palo Alto. On the freeway I lost the electrical to the dash. By the time I pulled off the freeway (thank goodness!) my car quietly coasted to a stop. Another AAA truck came 45 minutes later, and towed me the rest of the way to E-car. They were busy, but fit me in and gave me a ride to work. A new alternator and my cars runs perfectly, and under the estimate, also Paul threw in badly needed windshield wipers, just in time for the first rain!
This group does excellent work and has honest evaluations. Repairs are completed quickly and thoroughly. The bonus is that the people at eCar are just really great!
E Car garage took great care of my car. They fixed all the problems I told them about and even the one I forgot to mention. I messed up my appointment date and they were flexible enough to take me anyway.
Their work is thorough, professional,and honest. You leave with a feeling of confidence in their service, to the point that eCarGarage will definitely be your "come to" choice for your vehicle's future needs.
Being a new car owner, they were really helpful and patient and let know that the car needed to be serviced by the dealership, because it was under warranty.
eCar Garage is terrific. Stellar CUSTOMER SERVICE!!! All around, the entire staff is very helpful, they really listen, and take time to address my concerns. They get to know my car, but more importantly...-me- and my approach to servicing my car. Super nice people and I feel they genuinely care. HONESTY- I really trust these guys. High QUALITY work- they diagnose issues as practical *thinkers* and have a high end diagnostic computer that other shops may not have. FLEXIBLE to share the options and implications for bigger issues, and go with the customer's choice. Very practical. Don't misinterpret all the super cool high end cars in their marketing... They service all kinds of cars.
So why the heck did I write so much? Well, because I love these guys and actually look forward to my appointments! Trust and quality are HUGE for me to relax in a car shop.
I will call out Paul W. at the front desk. Great guy, knows the business inside out. Get to know him a bit and don't be afraid to joke around if you have a few extra minutes. Maybe ask him about a really obscure (and totally fake) issue/ noise with your car just to mess with his head. Really. This guy is seriously the "Clunk" to replace "Click" on Car Talk. ("Click & Clack" are the hilarious expert car guys on NPR's "Car Talk" radio show. Sadly, brother Tom "Click" died in 2014)
So, yes you should go make that appointment with eCar Garage.
excellent service as always. honest, direct and believable information and repairs.
A professional shop with personal service. They are responsive efficient knowledgeable and pleasant. The best auto service experience I have had in 50 years of driving high end and exotic cars